“The staff are incredibly attentive, and there are even two adorable hotel cats. They offer delicious and nutritious breakfasts to cater to guests with different dietary needs. Neat and clean. And the price is also affordable.”
“It’s my second time staying here, and both times the experience has been great. I landed late at night, and the hotel made sure I didn’t have to wait long at the airport—they were right on time for pickup, which I really appreciated.
Food-wise, I was craving steamed momos, and they were good. Breakfast options were a bit limited, but apart from that, everything else was spot on. The room, staff interaction, and overall service were very good.”
“Nice, clean rooms, big comfy bed and pillows. Shower was okay. Water did not get hot, lukewarm at best and refrigerator was not cold at all, I almost thought it was broken. Food was good if you stick to Nepali and Indian food options, but lassis were watered down. Drinks were also not cold. Most of the staff were really friendly and helpful, but I had two instances that really turned me off. They have a free buffet breakfast, but if you opt to skip it, they call you very early in the morning to ask if you're coming or not. This disturbed my sleep several times until I asked them to stop. Today was also my last day here and although check out is at 3pm, I received a call from reception at 10:30am asking when I'd be leaving. He informed me that a big group would be arriving and told me that the check out time was noon, when it was clearly stated otherwise online. He asked if I'd be staying another night instead as if I was bartering to not be pushed out of my room before check out time, when I was right. I've never had such an experience before and have traveled all over the world. Such a lack of professionalism and tact. That is not how you treat guests at a 4 star hotel. Not recommending this hotel to anyone!”