23-27 Waterloo Pl, Edinburgh, EH1 3BH, United Kingdom
บันทึกโดยนักท่องเที่ยว 2045 คน
95% ของผู้เข้าพักพึงพอใจที่พักแห่งนี้
“Stayed here for 2 nights and it was great. Convenient and clean. Super close to Calton Hill which was nice! Staff were very friendly and helpful. Recommend!”
“Very high quality hotel, clean and big room, comfortable bed, super nice staffs and a great restaurant, Location is good, nice and safety surrounding, close to major sightseeing spots but slightly far away from the rail station. Overall speaking it is an excellent hotel, definitely recommend to everybody plans to visit Edinburgh.”
74-77 Queen St, Edinburgh, EH2 4NF, United Kingdom
บันทึกโดยนักท่องเที่ยว 3343 คน
94% ของผู้เข้าพักพึงพอใจที่พักแห่งนี้
“Overall it was a nice stay but it was a mixed experience.
What we loved
- The room was lovely, we were really happy with the amenities available in the room. We booked a studio and it came with 2 double beds, good kitchen amenities, large bathroom, washer and dryer and a pretty cool skylight with a black out blind (we were in room 411 on the 4th floor)
- Staff were lovely and polite
- Location was ideal as it wasn't too far from the station and had plenty of shops, cafes and Christmas activities around.
What we didn't like
- The room wasn't as clean as we'd hoped. One of the rooms has dust behind the door and the vents for the A/C needed dusting.
- There was a little confusion over whether I'd paid, I paid beforehand with Trip.com and it didn't register with them, so they asked for me to pay when checking in, if I hadn't checked I may have needed too. (Also if you're booking, it may be worth going direct as there was a nearly £30 difference between the price I paid through trip.com and what I was 'invoiced' following our stay)
- They ran out of shampoo and it had clearly been filled up with water to compensate (not major but if you're paying nearly £200 a night these are the small details I'd expect to be addressed
-Finally, this one is for the staff, you have a cool radio in the room in 411 but please check the plug socket as is cuts out and you can hear the electricity buzzing when you plug the socket in.
Didn't have any noise issues and I would definitely stay again, though I don't think I'd pay the price I did for it again. (Hotel was charging £158.95, Trip.com charged me £183)”