“⭐️⭐️⭐️⭐️⭐️ 4/5 with great Location near to Train Station!
I had a really pleasant stay at Britannia Hotel Birmingham New Street. The room was spacious, tidy, and very clean, which made it feel comfortable and relaxing after a long day exploring the city. The hotel’s central location is perfect — just a short walk from the train station, shops, and restaurants, making it very convenient for both leisure and business trips.
The staff were friendly and welcoming, always ready to help with anything I needed. It was just abit noisy because my room is next to the street where there is a christmas market , but the room was well maintained.
Overall, it was a great experience — excellent value for money, clean rooms, and a convenient location. I would definitely stay here again and highly recommend it to anyone visiting Birmingham.”
“I had an unpleasant experience during my stay. Starting from around mid-night, the central air conditioning was turned off. The room got hot. At around 3:30am, the smoke detector alarmed twice. It happened on many rooms on my floor. When i opened the room door to see what happened, the resident in my next room came out and told me he already called the front desk, who told him the alarm was due to the high room temperature.
On the next day when i tried to checkout at 10am, the fire alarm alerted and the whole hotel needed to be evacuated. It spent me an extra half hour to complete the checkout and claimed by luggage.
The hotel did not offer any explanation on the events.”