Martineau Place, Corporation St, Birmingham, United Kingdom
บันทึกโดยนักท่องเที่ยว 722 คน
ประหยัด ฿ 474 เมื่อเทียบกับโรงแรมใกล้เคียง
“Not easily accessible with a car or taxi for first time check in if you have never been at the place before but besides the services are excellent and close to everything you would want like car park , rail stations , restaurants & bars.”
“⭐️⭐️⭐️⭐️⭐️ 4/5 with great Location near to Train Station!
I had a really pleasant stay at Britannia Hotel Birmingham New Street. The room was spacious, tidy, and very clean, which made it feel comfortable and relaxing after a long day exploring the city. The hotel’s central location is perfect — just a short walk from the train station, shops, and restaurants, making it very convenient for both leisure and business trips.
The staff were friendly and welcoming, always ready to help with anything I needed. It was just abit noisy because my room is next to the street where there is a christmas market , but the room was well maintained.
Overall, it was a great experience — excellent value for money, clean rooms, and a convenient location. I would definitely stay here again and highly recommend it to anyone visiting Birmingham.”
Aston University, Aston St, Birmingham, United Kingdom
บันทึกโดยนักท่องเที่ยว 410 คน
ประหยัด ฿ 119 เมื่อเทียบกับโรงแรมใกล้เคียง
“Hotel is situated within the university grounds complex - unbeknown to us it was graduation week so they were hundreds of students and their parents celebrating their achievements it was a wonderful site to see.
The hotel was a stone throw away from the city centre so there were lots of things to see do and eat.
A fantastic choice”
“After a brutal time in hospital I was discharged. I wanted a night to rest recover and relax. Upon arrival I was told that work was being carried out and i can expect to hear noise from 9am. This was very disappointing to be told when checking in. It would have been preferred to been informed before I had parted with any money. I wasn’t given an option to cancel my booking without paying the charge of the full room .
The room was not fully cleaned and there was some orangey oil looking spills left from the previous is booking. The housekeeping had not cleaned it up and placed towels in front of the spill in the wardrobe. This was disgusting. The towels were not fresh and had hair and bits of debris over it.
I had gone to the shop and upon arrival the night reception wouldn’t let me in without declaring my name and room number due to security (understandable). But this infringed on my safety as other people were loitering outside the hotel and Could hear everything. A couple walked in following behind me into the hotel and I declared to the reception I didn’t know them. This made me feel very uncomfortable, as human trafficking is on the rise, I think better methods of verification can be found that is safe for the hotel and guests.
After being woken up at 9am from the workers, I tried to get some more sleep.
The housekeeping lady charged into the room without knocking at 11:30am when I had not checked out and i was due to check out at 12pm.
This was a massive shock and sent me into a panic attack. She left and then I could hear her laughing and joking with the other housekeeping outside of the room. My stress and distress was exacerbated as I am unable to lock my room door from inside which means people can still enter if the pin is known or if they have a keycard. I have stayed here once before and it was nice but this time was awful. The reception were lovely though. My right to privacy and safety was completely disregarded through negligence, improper training and inappropriate conduct. I am absolutely outraged to say the least. I paid to arrive for a relaxing time…. Only to leave more stressed than I arrived.”