136 Sheridan St, Cairns, Queensland, 4870, Australia
บันทึกโดยนักท่องเที่ยว 1013 คน
ประหยัด ฿ 1,933 เมื่อเทียบกับโรงแรมใกล้เคียง
“Mixed Experience – Great Location, Poor Internet & Breakfast Setup
The hotel is in a great location, and the room itself was clean, spacious, and comfortable. Facilities like the car park and lifts were well maintained and met expectations.
However, as business travellers, the internet connection was a major letdown. The hotel appears to rely on a hotspot system, which was extremely unreliable—slow speeds and constant disconnections all weekend. Streaming services such as Netflix were unusable, and even basic browsing was frustrating. To make matters worse, the remote control had nearly dead batteries and worked intermittently.
We were also disappointed with the rest and breakfast experience. After early starts each day, we were hoping for some quiet downtime in the afternoon, but this was hard to enjoy given the other issues.
The weekend breakfast arrangement felt misleading. Instead of onsite breakfast, we received a $20 per person voucher to a nearby café. While the café was pleasant, it only opened at 7:30 am on weekends—not ideal when you're starting work at 6:30–7:00 am. And realistically, $20 doesn’t go far at most cafés these days, so it felt like a cost-cutting workaround rather than a genuine breakfast offering.
On a positive note, Clara at reception on Saturday was professional and kind—she did her best to assist, though unfortunately there wasn’t much she could do. It seemed like her manager may have been present but avoided getting involved, which was disappointing given the situation.”
Pier Point Rd, Cairns, Queensland, 4870, Australia
บันทึกโดยนักท่องเที่ยว 3707 คน
100% ของผู้เข้าพักพึงพอใจที่พักแห่งนี้
“I stayed here twice - the first time, an ordinary room, the 2nd time, I thought maybe the Horizon Club might be a higher level. Before I say anything, I may choose to stay again for the location! This property is not 'Shangri-LA' as you would expect - the windows are all dirty which is disappointing for 'Marina View' rooms... The Horizon lounge furniture is closer to school lunch hall style, and the dinner - well, I don't eat in food halls with sausage rolls and spring rolls. We ate in the main street which was AWESOME!. The ping pong table is bent, bats are without surface, and the air hockey machine without pucks.. Basically a 'cashing in on the brand' experience...”
166-172 Grafton St, Cairns, Queensland, 4870, Australia
บันทึกโดยนักท่องเที่ยว 1797 คน
ประหยัด ฿ 1,821 เมื่อเทียบกับโรงแรมใกล้เคียง
“The hotel is centrally located
Rooms are nice and clean although We wanted single large bed but we offered two separate ones
They are very particular about check out at 1000
Most of the hotels at least give one hour relaxation but they were adamant at 10
No room cleaning was done on the second day and the lockers did not work
Breakfast is quite standard nothing exceptional
Overall a comfortable stay but I really wish to check out at 1100”
“Cairns is a nice, warm, green city. The location of the hotel is great, close to the restaurants, shops, promenade where you can enjoy walking or running along the sea. The room is spacious, clean, comfortable bed. This room has a view of the mountains and the parking lot.”