“Everything was great until it came to check out, we had left a jacket behind there was a lady already cleaning our room and we tried getting it back but the front desk claims it’s not in the lost n found and the cleaning lady didn’t note it with our room number. So we know the cleaning lady stole it. Because she was in there when I had left it behind.”
“Location in the middle of Oakland was convenient. Room was exceptional, but lack of a coin laundry (you had to download an app and recharge a balance) was annoying to say the least.”