“You can tell a lot about the quality of service when something goes wrong, and in this case, it did. The hot water system failed, and the way the staff handled it was great. It was fixed within a few hours, and partial refunds were offered before I even needed to request one.
Otherwise, a perfect trip”
“My experience at this location was excellent. The room was what I expected it would be. Just a few things I didn’t like but the good was way better than the the bad. The staff was super friendly and professional. I will be booking here in the future again.”
“Great location only minutes walking distance to the cruise port/outlet mall and is across the street from the streetcar/trolley line, and only a block from the WW2 museum. From here you can go anywhere in the city that you need. No pool but we don’t swim a whole lot so it’s not an issue. Staff was super helpful with an issue with our room and allowed us to check in early. Will gladly recommend this to anyone and will probably use it again next time we visit New Orleans.”
“I had a wonderful business stay at this hotel in New Orleans. The location was perfect—close to everything I needed, including meeting venues and great dining options. The room was clean, comfortable, and well-equipped for work, with reliable Wi-Fi and a quiet atmosphere. The staff was professional and helpful throughout my stay. It was a great balance of business convenience and New Orleans charm. I would definitely stay here again on my next trip!”