“Excellent hotel! The location is perfect — very close to both 5th ave. and the beach. The rooms are spacious and comfortable, and the front desk staff was always very friendly. Highly recommended for anyone looking for a great stay.”
“Asked for toilet paper as not enough in room. Also no tissues and was told at front desk that tissues are not available in all hotels then why was a tissue box holder in the bathroom. Girl at front desk wanted an argument about it. I just walked away
She needs training on how to react to hotel guests. No desk or table in room and had to put my coffee cup on floor. Talk about minimalist. Pillows were as hard as rocks and the size of cushions. Had to eat breakfast on filthy tables by the pool. Don't mind eating by pool but at least clean the tables. Rooms very clean but again why would I need to have words and explain myself to get two rolls of toilet paper and told by this lady that even the Holiday Inn doesn't have tissues in the room. I have traveled the world and only once in fifty years have I come across a hotel without tissues and that was in the UK. I have never known a Holiday Inn that doesn't have tissues in the room and in fact just returned from staying at two Holiday Inns on the UK and both had tissues.”
“Second time staying at the Naples Bay Resort but this was the first time in one of the cottages. Great location and only a 1 min walk to the main pool complex.
We had a couple of issues with the cottage when we first got there but the resort had them all resolved within hours.
The whole resort is beautiful and a short walk to 5th Avenue and Tin city. The pools and amenities are great, it was a self maintained cottage so no daily housekeeping as you would get with the hotel, if staying longer I’d like to have had housekeeping come at least once tho.
The cottage was clean although attention to detail wasn’t there e.g. dust on top of pictures, bed frame etc… but generally was clean. It had everything we needed, they supply towels and toilet paper (a few) and a few other things like detergent. Kitchen was well stocked and had more utensils than we would ever use.
Overall a great stay and we will be back.”