“Very spacious and modern rooms, very cool design of public areas and rooms! Unfortunately, we had some difficulties communication with the hotel twice. First, we wanted to learn more about parking and hotel put us on 10 minutes hold and after that they did not pick up the call for more than an hour! Maybe they are busy, but still leaves an impression. Secondly, we called at the reception to ask about the places open for a beer or wine and they simply hang up on us twice. Moreover, there was something with the lock- we could not leave the room without asking for help outside. I’m glad we were not in the rush in the morning. Not sure why is that so haha! Generally great area in the city center and pretty design!”
“All the staff at this hotel, including the servers at the restaurant, were very helpful and friendly. Steven at the front desk provided excellent customer service.”
“Best hotel that we’ve been since traveling around! Great staff and super friendly. Love the breakfast being included as well! Very clean and amenities were provided upon request. One down side is the parking. Hawthorne parking was a good spot and it was easy access to the hotel through the skywalk however the price of it was ridiculous especially since it’s not an in and out. I would definitely stay here again but look more into a different parking lot to provide better access to moving your car around.”