“We called the front desk if we can barrow a bottle opener and she said they will deliver it into our room. Maybe the delivery guy so busy and forget our request.
But we will still choose HNG ..”
1155 Pale San Vitores Road Tumon, 4206, Tamuning, 96913
บันทึกโดยนักท่องเที่ยว 2802 คน
91% ของผู้เข้าพักพึงพอใจที่พักแห่งนี้
“The Hyatt Regency Resort is a great place to stay in Guam 🇬🇺. You can plan a three or four days holidays in this place to relax and enjoy all it can offer. The resort offers impeccable facilities with incredible amenities in each and every one of their rooms and suites beautifully decorated. You can book in advance to select the rooms with the best ocean views. I stayed in Room 1205 which you can sea the whole beach, pool and see and enjoy the sunsets every day! the balcony was an amazing place to chill!
This hotel is a good option if you traveling with kids as they will be entertained in the different pools. The rooms are very spacious and clean. The staff are friendly and offers a great service. Breakfast is included and the food in the hotel is really amazing!”
“My family had an amazing time at Lotte Hotel. The service was good and the facilities were clean. It is conveniently close to a lot of things that we wanted to do. We enjoyed the restaurant at the hotel (La Siene) with all the different kinds of foods available and made use of the kids playground -- my boy really loves it there, especially with the new expansion. It was very family friendly, and will look forward to our next staycation.”
“Immediately greeted by staff upon entry. We were quickly informed of the IHG free membership and given our room cards. We were then kindly directed by staff to the elevator. Elevator controls are on the outside of each floor so you need to keep in mind if chosen wrong floor by accident.
We had selected the Premium King bedroom with ocean view on the 4th floor.
View is nice but would recommend higher floor if you’d like to take pictures of the scenery better. Big Samsung 55 inch wall mounted TV. The TV had options for shoes, hotel information etc. I was hoping to use my Roku to stream but I could not access the HDMI port behind the TV. Free high speed wifi was very convenient. No Password so easy to use. The room itself was great! Many USB and power ports both near bed and desks. You’ll also be pleased with how many light options there are for this room. Great to choose the perfect ambience you want. Very clean and plentiful freebies within. The Robes were high quality and very comfortable.
Aircon controls were easy and very good. Bathroom was immaculate with cold and hot water with many small and large towels.
We had ordered room service and were amazed by the quality of the food. Staff called a few times to confirm the contents of our order when prepping. We were told 45-1hr but food came well within 30 min from kind staff.
I was keen to see the gym amenities. You need your card to access the room in 1st floor.
The gym is small and mainly has cardio machines, dumbbells and 1 master tower band weight machine. All you need for a full workout but may be inconvenient if there are multiple guests wanting to use the room. An extended gym with more equipment would be my biggest recommendation.
Overall we were very happy with our stay! I would visit again in the future for sure. Highly recommend the new Crowne Plaza Hotel.”
“The location is perfect. There’s a connected shopping mall. Many ABC marts and restaurants nearby. The beach is so beautiful. The swimming pool is good too but close a bit early at 7 pm. The room cleaning is not satisfying. Hairs still on the floor after cleaning. The hotel is quite old. I strongly suggest to change all the towels. Too old.”