“The best hotel out of my europe trip from vienna, prague to poland.
Great service from the front desk and was helpful with my passport left behind in prague.
Mandatory spa facilities for the freezing cold weather was great! Feels like ive stepped into a brand new hotel.
Overall, would go back just for the hotel”
“Excellent, stayed a night longer than planned.
The beef tartare and the duck breast were very good.
Top notch service from all personel. House keeping was also excellent. Personally, not a fan of the elevators which require your keycard to work. But obviously most hotels now switched to these. Maybe it is to encourage you to use the stairs more often?
At the bathroom, when the light is switched on, then the mirror light which is motion sensor triggered should also always stay on. A little odd while taking a shower that one has to wave to switch the mirror light on again.”
“Location of the Mercure, Kracow is impeccable! It’s across a small road to the train station, also the same location of an extensive malls. To top this ease of accessibility to amenities it’s is also walking distance to the Old Town sights and local eateries ! Best of all worlds !
Hotel check in was efficient, staff was friendly at reception. The room is spacious and clean. Breakfast buffet was extensive!
Everything was amazing, definitely come back again. Highly recommend!”