Boulevard Kukulcan Km 14.5 Retorno del Rey Lote 38 & 38B, Cancun, Quintana Roo, 77500, Mexico
บันทึกโดยนักท่องเที่ยว 2084 คน
ความพึงพอใจของผู้เข้าพักมากกว่า 100%
“I stayed at the Secrets the Vine to celebrate my birthday May 27, 2022- June 01, 2022. Overall, I'd give the hotel a solid 3.5 out of 5. It honestly didn't live up to either me or my boyfriends expectations for the big price tag.
The facilities were nice and my room was nice with a nice view of the ocean. Pros: staff came and cleaned every day. Shower got really hot. Bed was comfy. Cons: Only 2 pillows on the bed. I like at least two each for proper neck support and comfort.
I've stayed in nicer hotels for less.
The food overall was just okay. The breakfast buffet lacked in variety and the food could definitely use more seasonings and flavor. The staff in the restaurants were mostly friendly.
The one thing I didn't like the most was the lack of activities on the hotel site. It rained for like 3 days straight over my vacation and the hotel offered very little to keep us entertained. There were towels, buckets, and puddles all over the lobby area from the rain water seeping in. I'm sure that was a safety hazard in its self.
Bottom line: Oftentimes I found myself quite bored and had to leave the premises in search of a good time. If you're just looking to relax and kick your feet up, then stay here. If you want entertainment and fun, please continue your search. ”
Blvd. Kukulcan km 11.5, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
บันทึกโดยนักท่องเที่ยว 459 คน
ความพึงพอใจของผู้เข้าพักมากกว่า 83%
“That hotel is.... saved by the beach ....
The biggest disappointment was the behaviour of the staff ....1) they don't care about the customers and they don't like their job ( especially in reception ) .
2) the most of them they don't speak English even in critical place's like guest relations.
3) our room was smelling mold.
P.s that hotel has good price and great beach ⛱️”
Boulevard Kulkulkan Km 11.5, Cancun, Quintana Roo, 77500, Mexico
บันทึกโดยนักท่องเที่ยว 2445 คน
ความพึงพอใจของผู้เข้าพักมากกว่า 100%
“Hotel was great !!!! But booking with Trip.com was a mistake and you need watch out
Since you book on e thing and you get to hotel is a different thing . Liars and scam”
Blvd. Kukulcán, Retorno Gucumatz Km 17, Segunda Etapa, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
บันทึกโดยนักท่องเที่ยว 1521 คน
ประหยัด 489 เมื่อเทียบกับโรงแรมใกล้เคียง
“We love this hotel and especially thanking to the staff and Rocio Escovar for making our stay extra comfortable and feel us very welcome! Thanks to her we stayed twice longer than initially planned and later came back for two more nights .
Ocean is beautiful. Security is good , Argentinian restaurant food and service super good .
Small things we didn't like was that pool works only till 22:00 which is to us very short as we like to have a swim befor sleep and adults pool only could work till 12. Would be perfect .
Also kids in a pool for adults only - need to be more strict . All other was good .”