Khaled Ibn Al Walid, Gazirat Al Awameyah, Luxor, Luxor Governorate, 85951, Egypt
บันทึกโดยนักท่องเที่ยว 4043 คน
ประหยัด ฿ 2,746 เมื่อเทียบกับโรงแรมใกล้เคียง
“When i arrived the hotel, the reception told me that they did not find my reservation record. And we need to contact trip.com's customer services team. I provided all reservation proof, confirmation and code. It eventually spend more than 1 hour to solve the problem to get the room. I dont know the problem is from Trip.com or Hotel herself....
The booking of rooms was for our group of six people and this kind of issue make us super stressful during a trip,,, quite unsatisfied experience.”
Cornish El Nil, East Bank, Luxor, Luxor Governorate, 99999, Egypt
บันทึกโดยนักท่องเที่ยว 1575 คน
ประหยัด ฿ 12,433 เมื่อเทียบกับโรงแรมใกล้เคียง
“Property looks impressive and it's right on the river, close to both Luxor and Karnak Temples, the Museum and even the hot air balloon ride (though we didn't do that). So, full marks for location.
Staff is very helpful, so again, full marks.
After that it's all downhill.
Poorly maintained property, our bathroom door was too swollen to shut properly. Shower water pressure and temperature were very low. The room key would stop working pretty much every time we left the hotel and came back, so we had to keep going to reception to get it recoded. Eventually we took to just going there every time without first going up to our room to check.
Breakfast was a huge spread but very poor quality and not well planned - providing traditional Egyptian dips but no pita, only Western style bread or the very sweet Egyptian pastry.
So, overall, a very average experience. It might be that this is the best option in the area but I don't know that, so I definitely wouldn't recommend it.
Also, and maybe this isn't something they can control, the hotel does not help with calling cabs. You either take your chances and haggle with the crooked cabbies outside or pay a big premium for a short ride to the airport in the hotel's ”luxury” car, which is just a Chery sedan, not a Benz or BMW.”