Building 5, Dongfengyun Scenic Area Training Base, Putao Guanguang Avenue, Mile, Yunnan, China
บันทึกโดยนักท่องเที่ยว 65048 คน
100% ของผู้เข้าพักพึงพอใจที่พักแห่งนี้
“This is a very nice hotel, great location, good rooms and excellent, helpful staff. But the hotel gets bad marks in two areas. First, the food was generally very good but the Western breakfast buffet choices were nearly always cold. I tried three days in a row to get poached eggs that were not hard boiled. On the third day I got what I wanted but even then the eggs were stone cold. The second issue was the the lack of necessary security staff. The lobby bar was nice and had a young woman playing guitar in the evenings but on our second evening 4 drunks were drinking, shouting and smoking and refused to stop when the hotel staff intervened. After this things escalated and instead of having hotel security throw them out the drunks started harassing us and it got ugly so we left for our room. The hotel called our room to apologize but it was not equipped to deal with this situation and needs to have better control over their public areas. A lesson to be learned. I will be sending a separate letter to Accor management giving full details of this unfortunate event.”