“This is one of the worst hotels that I have experienced in my lifetime as I gave me a hard time to check in the hotel. The hotel was very quick to get your money but very slow to check in.The entire services were terribly bad, staff were irresponsible consequently made me sick to my stomach as I arrived in a foreign country and got to the hotel which I paid in advance and no response to my messages.On top of that, the location is far from the city center”
“Stayed here for one night during a long layover. The hotel is a great value. The bathroom in the room was spacious and the rain shower head was very nice. The room had everything necessary and the pool and sauna were well-maintained. I also ate at the restaurant. This was a little bit pricey for the serving size, but the food was good. The hotel itself is a bit far from anything to do in Santa Cruz, but for me it was the perfect spot for just one night.”